Aliasger Saifee
Technical Product Owner
16.7
Years of Experience
Education
devi ahilya vishwavidyalaya
Companies
santander uk, santander uk, santander uk, zensar, zensar, lt infotech
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Aliasger's contact details
Email (Verified)
aliXXXXXXXXXXXXXXXXom
Mobile Number
+44XXXXXXXX21
Experience
2022 - Present
santander uk
IT Project Manager
2020 - 2022
santander uk
Senior Consultant
2018 - 2020
santander uk
Agile Business Analyst
Working as Agile Business Analyst for PSD2 3DS and Fraud detection
2013 - 2018
zensar
Lead System Analyst
Project Type: Business Analysis, Subject Matter Expert, Service Transition Steer efforts towards the Business, Functional & Technical support for the adept implementation of new and bespoke applications or packages. Render expertise for the realisation of various modules of applications as well as formulate resource material for the clients and users. Responsible for translating Business Requirement in Functional and Non-Functional Requirements, Played major role in converting Business requirement into technical solution Act as a consummate professional cutting down customer cost through the development of service improvement plans for different systems.  Uphold superior level of expertise during the process mapping of procures to pay and online & Branch returns for identification of gaps and provide solutions accordingly. Harness in-depth business and functional knowledge for the designing, testing and implementation of multi-faceted business processes to integrate new solutions into customers’ environments, with least impact to end user experience, resulting in; early adoption of the solutions. Provide impeccable support during service transition support to big IT projects and design new legacy components to ETL.
2009 - 2013
zensar
Service Delivery Lead
Responsible for application management of 60+ systems across multiple retail functions of JLP Helped client first time outsource service operations, implement ITIL framework and optimise service delivery. Starting from one track, helped mature the service to more than 10 different tracks in three years. Defined service delivery model through a series of workshops involving all stakeholders, Identified KPIs to be measured, benchmarked them and ensured that performance against KPIs improved over time. Implemented enhancements cycle management process and optimised release management to improve change success rate Optimised utilisation of staff across various activities within service delivery organisation Reviewed lessons learnt and ensured that necessary actions had been taken to prevent disruption to business Championed continual service improvement plan from identification to change implementation and measured realised benefits Responsible to undertake operations of new services delivered by delivery teams– conducted due diligence and service readiness checks, created service introduction plan and managed overall transition Helped Zensar win competitive bids against competition based upon knowledge of client's systems, subject matter expertise and innovative win themes
2007 - 2009
lt infotech
Associate Software Engineer
Started career with L&T infotech for US based insurance client worked in 24/7 operation support and enhancement of commercial lines systems. Worked mainly in COBOL/CICS/VSAM/JCL and MF tools like - ASG , Endeavor, PDM , ASG etc Worked in development project mainly in CoolGen, CObol , JCL. Also took part in POC for LIC Insurance for a month and worked on micro focus netexpress to convert MF Cobol to web services.
Experience
4 Skills
business analysis
E-commerce
Project Management
strategy
Education
2004 - 2007
devi ahilya vishwavidyalaya
Bsc(C.S)
Physics,Maths,Computer
