Profile

Allan Kishore Kumar Francis

Senior Salesforce Consultant at Deloitte

7.8

Years of Experience

Education

iowa state university ivy college of business, iowa state university ivy college of business, birla institute of technology and science pilani, anna university, don bosco school egmore

Companies

deloitte, demandblue, pwc, pwc, infiniumhe inc., iowa state university, cognizant, renault nissan technology business centre india

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Experience

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    2021 - Present

    deloitte

    Senior Salesforce Consultant

    • Role: Salesforce functional lead • Responsible for identifying functional requirements, grooming user stories and creating a healthy backlog • Lead a team of Salesforce consultants to implement customized Salesforce solutions

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    2020 - 2021

    demandblue

    Customer Success Manager

    • Act as a single point of contact for the customer and the delivery team • Help customers identify gaps, recommend best practices, and provide measurable value to the customer • Have consistent and continuous engagement with the customer to have a pipeline of initiatives ready to provide a predictable revenue stream • Build customized Salesforce solutions for the customers to help solve business problems and optimize current processes • Track agile Salesforce projects in Jira and create detailed user stories for the development teams • Build out architecture diagrams, flow diagrams, wire frames, proof of concepts, and technical design documents for the customers Show less

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    2019 - 2020

    pwc

    Technology Consultant

    • Led the review of HR Applications at a Global Investment Bank, understanding the risks of business entitlements and working closely with business and IT stakeholders to remediate complex database changes • Created project management reporting and analytics for a $1.5 million dollar project • Consumed months’ worth of qualitative data and developed a suite of dashboards that was reported to executive-level senior management at the client’s wealth management department • Enhanced client's primary stakeholders reporting capabilities, which enabled client stakeholders to respond to audit with updates and was met positively by all parties • Created business requirements documents (BRD) and architecture diagrams based on requirements gathered from client discovery workshops Show less

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    2018 - 2018

    pwc

    Advisory Technology Consulting Intern

    • Met with client, attended discovery workshops, understood current state systems, and identified requirements • Prepared slide decks for discovery workshops with client • Prepared product backlog with detailed user stories and created process flow diagrams for future state systems • Competed and won 3rd place in DonorsChoose Data Analytics Project competition among 50 teams • Won “Best Technology Solution” award for salesforce project in intern hackathon competition

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    2017 - 2017

    infiniumhe inc.

    Marketing Research Intern

    • Identified customer segments and target market based on market research. • Created Marketing plan, branding strategies, and financial projections. • Defined business plan and business model canvas. • Designed and developed company’s website https://www.infiniumhe.com/

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    2016 - 2018

    iowa state university

    Head Teaching Assistant

    • Worked with instructor to improve class practices and processes for 1200 students. • Managed and trained 30 Computer Science Teaching Assistants. • Handled concerns of students and Teaching Assistants. • Developed training materials for Teaching Assistants. • Evaluated Teaching Assistants and provided constructive feedback. • Participated in online class discussions. • Served as a substitute for the instructor and taught lecture sessions. • Maintained the learning management systems Blackboard and Canvas. • Scheduled labs and office hours for Teaching Assistants. • Monitored 30 lab sections. Show less

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    2013 - 2016

    cognizant

    Senior Software Engineer

    • Planned, managed, and developed Agile Java projects for Retail clients • Estimated user stories, time, resources, and efforts required for each sprint • Delivered high-quality projects with 0 critical defects and 0 showstoppers • Conducted weekly team meetings, addressed issues, assigned tasks, and monitored project progress

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    2010 - 2012

    renault nissan technology business centre india

    Software Engineer

    • Designed Java applications for distributing instructions to individual workstations of the assembly line in Renault’s automobile manufacturing plant • Automated activity report generation which reduced the efforts spent from 3 hours to 15 minutes • Resolved functional and technical issues reported by the testing and quality assurance teams • Mentored and trained new recruits in coding standards and best practices

Experience

25 Skills

Agile Software Development

analytics

Application Development

architecture

auditing

Consulting

CRM

Customer Relationship Management (CRM)

Design

financial services

Jira

LESS

Manufacturing

Project Management

quality assurance (QA)

Salesforce

sdlc

Software Development Life Cycle (SDLC)

Software Engineer

Technical Design

Telecommunications

test

testing

Web

Web Application Development

Education

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    2016 - 2018

    iowa state university ivy college of business

    Master of Business Administration (MBA)

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    2016 - 2018

    iowa state university ivy college of business

    Master of Science in Information Systems (MSIS)

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    2014 - 2016

    birla institute of technology and science pilani

    Master of Science - MS

    Computer Software Engineering

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    2006 - 2010

    anna university

    Bachelor of Information Technology (B.Tech.)

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    1992 - 2006

    don bosco school egmore

Colleagues at deloitte

Kriti Shukla

Talent Acquisition CoE - Leadership Hiring

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Naman Jain

Business Technology Analyst

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Sai Krupan Seela

Senior Consultant Data Analytics

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Others named Allan Kishore Kumar

Allan Kishore Kumar Francis

Senior Salesforce Consultant

 at deloitte

Colleagues at demandblue

Kishore .R

Senior Software Engineer

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Mohana Manikandan Kathirselvam

Salesforce Business Solutions Expert

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Sachin Babu

Senior Customer Success Executive

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Colleagues at pwc

Nikhil Prashant

senior consultant

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Nikhil Tiwari

Senior Associate

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Nikhil Hubballi

Senior Associate - Data Science

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Nikhil Raj Pipreyae

ServiceNow SAM Consultant

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