Aditya Agarwal

Senior Product Manager @ Analytics Vidhya | IIT BHU | Product Management, Growth Strategy |

6.7

Years of Experience

Education

indian institute of technology banaras hindu university varanasi, aklank public school, modern school kota

Companies

analytics vidhya, srirams ias, vodafone, vodafone, vodafone, reliance

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Experience

2021 - Present
analytics vidhya
Product Manager || Growth
2020 - 2021
srirams ias
Product Manager
Part of the pre-launch team of the upcoming disruptive EdTech product. As a Head of Product, was responsible for end-to-end conversion of Product Vision into a Customer Obsessed Product. Responsibilities included driving Product Vision, Product Strategy, Design, Development, and Launch. Successfully lead the product from ideation stage to design stage.
2018 - 2019
vodafone
Deputy Manager - Products - Network
1. New Products Onboarding – Onboarded new B2B products for the PAN India network. Worked on below two highly crucial projects to ensure reduced operational costs and improved customer satisfaction (in terms of NPS). i) Predictive Alarm Monitoring System – Developed product design and processes and coordinated development for AI-based predictive network alarm reports generation system with product partner Avanseus. The product predicted impending node level alarms for the PAN India VIL network thus assuring network tickets to drop by 34.7% and an improved network quality by 40% within a year of implementation. ii)Chatbot – Collaborated with IBM for launching a product that would provide real-time network alarm details on node level to network engineers to ensure reduced time for fault rectification and improvement in alarm tickets MTTR by 42%.Designed product strategy, roadmap, KPI’s and handled development in coordination with IBM and business stakeholders. 2. RPA (Robotic Process Automation) – Designed product roadmap and solution for Implementing automation processes across Network B2B Products like HPSM, NetAct, etc. Worked with different stakeholders across functions and vendors (Accenture, IBM, and TechM) to identify Use Cases, designing the solution for automation with the help of SME’s and vendors, coordinated development activities, and performed UAT before the final handover of the automated product to the business team. 3. Vodafone Idea SM Integration – Designed and updated network products’ processes post India’s biggest telecom merger. Successfully integrated 15 out of a total of 23 circles PAN India within a single SM system (in 10 months). Awarded Certificate of Appreciation from COG VIL and CMS COE Delivery Head HPE.
2017 - 2018
vodafone
Deputy Manager - Products - IT
1. Managed B2C products like MPesa, MSafe and MyVodafone. As a Product Manager: i) Gathered business requirements for any functional changes or new implementations to be done in the products. ii) Coordinated with internal stakeholders to test the feasibility and develop a solution and roadmap for the same post business analysis of the requirement. iii) Lead a team of vendors to get the development ready on time and perform SIT and UAT for the solution developed. 2. SPOC for PAN India 23 Circles Vodafone IT Heads for B2C and Internal Products issues escalations and resolutions. 3. Managed and tracked dashboard, issues, and escalations for multiple ongoing projects for commercial B2C products using JIRA and IT Demand Management Tool. 4. Lead the project for Vodafone - BSNL 2G ICR(Intra Circle Roaming) implementation across pan India for revenue growth and better connectivity across the rural areas.
2016 - 2017
vodafone
Deputy Manager - Discover Program
IT - Application Operations Developed and implemented a comprehensive Business Continuity Plan (BCP) with external vendors (IBM, TCS, TechM, and Amdocs) thus ensuring uninterrupted operations of Vodafone critical outsourced services in case of any natural or man-made calamity/disaster Network - RF Planning and Optimization Project - Island of Excellence Scope – To convert a selected area into an area having excellent 2G, 3G and 4G KPI’s Methodology – Worked with the ground team to identify areas with poor network quality in North West Delhi. Reports generated using TEMS were further analyzed based on KPI’s (like call drop, voice traffic, data traffic, etc.). The results of the analysis were used for implementing physical optimization of the towers situated in those areas. Results: • 11.3% and 12% increase in 3G voice and data traffic respectively • 9.5% and 10.7% increase in 3G voice and data traffic respectively • 15.4 % increase in 4G data traffic • 13.10% and 18.10% improvement in 2G and 3G Voice Drop Call Rate Retail and Sales Retail – Worked with 7 Vodafone Stores across Delhi and Noida, to do an RCA for Postpaid Sales Rejection. Based on the analysis few of my suggestions were successfully implemented in Delhi circle to improve postpaid sales. Sales – Analyzed the latest marketing trends and tracked competitors’ activities to provide inputs for tuning sales and marketing strategies for Vodafone. Also worked with circle and ground team to successfully launch VODAFONE FLEX in North West Delhi
2015 - 2015
reliance
Summer Intern
CDR segregation and analysis

Experience

28 Skills

analytics

Artificial Intelligence (AI)

Automation

Business-to-Business (B2B)

CMS

Content Management Systems (CMS)

customer satisfaction

Design

Excel

Figma

Integration

Jira

Kanban

Microsoft PowerPoint

PowerPoint

Process Automation

Product Design

product designer

Product Launch

Product Management

product manager

Robotic Process Automation (RPA)

Scrum

SQL

Strategic Planning

strategy

Vendor Management

Vision

Education

2012 - 2016
indian institute of technology banaras hindu university varanasi
Bachelor of Technology (BTech)
Electrical, Electronics and Communications Engineering
2010 - 2011
aklank public school
All India Senior School Certificate Examination
Science
2008 - 2009
modern school kota
Degree Name All India Secondary School Examination
Science