Aditya Date

Technical Documentation | Information Development | Content Management

6.2

Years of Experience

Education

savitribai phule pune university, university of mumbai

Companies

genetec, transcom, packt, gtl infrastructure, gtl infrastructure

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Experience

2021 - 2022
genetec
Technical Writer/Content Developer
2020 - 2021
transcom
Technical Support Specialist
- Write and improve SOPs, Knowledgebase articles, and Support documentation for enhancing customer experience - Work with Developers and Testers to enhance the existing Web content to attain relevance -Technical troubleshooting with customers and real-time problem solving for iOS and iPadOS products and gathering data to identify gaps in the existing documentation
2017 - 2020
packt
Senior Acquisition Editor
- Review the technical documentation, supporting assets, and manage stakeholder communications with the development and testing team - Write high-end technical specification documents and software documentation for all published products that are concise and accurate using Agile development methodologies - Lead the documentation process across multiple projects
2016 - 2016
gtl infrastructure
Software Developer
- Implemented business logic to help the project requirements match with the customers need. - Designed and executed complex stored procedures and queries in Oracle Database. - Participated in status meetings for projects and prepared new proposals and drafted strategies. - Prepared technical documents as per established project standards. - Collaborated with Project Manager to ensure timely delivery of project.
2016 - 2016
gtl infrastructure
Project Intern
- Performed code reviews and provided necessary corrections. - Interacted with customers to define project features and requirements. - Conducted application testing based on test cases and test plans. - Developed databases including queries, triggers and stored procedures.

Experience

19 Skills

agile methodologies

Content Management

Customer Experience

Editing

iOS

Problem solving

sdlc

Software Development Life Cycle (SDLC)

software documentation

Stakeholder Management

Technical Documentation

Technical Support

Technical Writing

test

testing

Troubleshooting

User Acquisition

Web

xml

Education

2014 - 2016
savitribai phule pune university
Master’s Degree
Computer applications
2011 - 2014
university of mumbai
Bachelor’s Degree
Information Technology