Profile

Aditya Dubey

Application Support Lead

9.3

Years of Experience

Education

galgotia university

Companies

eli lilly and company, nagarro, zs associates, zs associates, cybage, infosys, h3technologies llc

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Aditya's contact details

Experience

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    2022 - Present

    eli lilly and company

    Application Support Lead

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    2021 - 2022

    nagarro

    Associate Staff Engineer

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    2019 - 2021

    zs associates

    Senior Software Support Engineer

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    2017 - 2019

    zs associates

    Software Support Engineer

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    2016 - 2017

    cybage

    Technical Support Engineer

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    2015 - 2016

    infosys

    Application Support Engineer

    Implementing software development lifecycle (SDLC) activities such as development, testing, implementation and support Participate in knowledge management Interface with the internal team to ensure high-quality deliverables within the guidelines, policies, and norms of Infosys. Design and implementation of interfaces between the SQL databases and other Corporate tools Documentation of the above activities. These tasks will constitute the Core Task of the support, but may be extended as deemed appropriate in accordance with business need. Provide L2 level support for various web based application like OEMS [Infy BPM Product] Sanity, Performance and maintenance and production support and maintenance of associated documentation. Show less

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    2015 - 2015

    h3technologies llc

    Internship Trainee

    *Demonstrate product functions and features to internal and external customers either in person or remotely * Collect requirements, analyze businesses and execute process workshops. *Prepare necessary project documentations associated with implementation like manuals, customer query data, issue logs and their resolution. * Maintain a high level of customer satisfaction through professional communication and consistent and timely follow up. * Manage escalated support activities from initial report and documentation through resolution. * Identify, recreate, research, prioritize and resolve product issues; documenting knowledge gained. * Test our products with the latest product updates from Sage and report any issues to Product Management. * Provide content for our internal Knowledge-base and customer facing Support Forums. Show less

Experience

11 Skills

Amazon Web Services (AWS)

ASP

aspDotNet

Communication

dotNET

New Relic

performance tuning

Splunk

SQL

sql server

Vendor Management

Education

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    2011 - 2014

    galgotia university

    Master of Computer Applications (MCA)

    Computer Science

Colleagues at eli lilly and company

Neeraj Wadhwa

Associate Manager - IT Solutions

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Neha Setia

Senior Associate Manager - HR

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Neha Jain Pulyani

Associate Director, Advanced Analytics & Data Science

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Nino Leenus

Senior Consultant AI

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Others named Aditya

Aditya Agrawal

Business Head

 at eli lilly and company

Aditya Avaghan

Associate Software Engineer

 at eli lilly and company

Aditya Agarwal

Senior Software Engineer

 at eli lilly and company

Aditya Anand

Software Engineer

 at eli lilly and company

Aditya Arora

Information Technology Team Lead

 at eli lilly and company

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Colleagues at nagarro

Nitish Singh

Associate Devops Lead

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Nitish Kumar

Senior Staff Engineer

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Nitish Kumar

Associate Software Engineer

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Nivesh Tayal

Associate Staff Engineer

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Colleagues at zs associates

Himanshu Khatri

Engineering Specialist

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Himanshu Soni

Software Developer

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Hitesh Sharma

Data Science Associate

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Hitesh Yadav

Lead Software Engineer

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Hitesh Yadav

Lead Software Engineer

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