Product | SaaS | Digital B2B/B2C | UX | Growth |
Years of Experience
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2020 - Present
Currently leading a team of 15 members, ensuring clients deliverables are met in every sprint • Led development of a continuous feedback feature to generate insights on behavioural alignment of individuals to Company Values • Performed cohort analysis that identified opportunities to cater to 3 different categories of customers by creating templatized product suite • Involved in designing the roadmap and Go-To-Market strategy of Talent management Product Suite for the next 2 years. • Developed integration with AI-enabled chatbot to provide a one-click solution to 10 user queries.
2019 - 2020
Product Evaluation * Continuously evaluated the existing tool against global competitors. * Researched new features in the industry that could significantly add value when integrated with the current product. User Insights & Analytics: * Studied user behaviour using Google Analytics for most popular features, Clicks, Exit pages. * Prepared analytics report on weekly/Monthly basis for the stakeholders. Release Planning * Created Release Plan by prioritizing the features from the Product Backlog. * Supervised the UX team in designing screens of the mobile app before developmental phase. * Facilitated technology operations by daily collaboration with development, QA, database and implementation teams as a part of the monthly development release cycles.