About

Ajay Kalla is a highly skilled Senior Program Manager with over 9 years of experience in the technology industry. Currently working with Microsoft, he is responsible for building and managing Customer Success Plans to help clients achieve their objectives with the vRealize Product Suite. Ajay is an expert in formulating operability for various applications in line with the system architecture, including tracking, metrics collection, alerting, and HA. Ajay has a proven track record of successfully guiding customers through organizational changes needed to unlock the full value of the cloud. He helps them staff, train, and align their people and partners to deliver on their cloud transformation. He has also strategically outlined the product vision and road map by coordinating with engineering, sales, marketing, and support teams to ensure that business goals and customer satisfaction goals are met. Ajay serves as the customer advocate by articulating the user's needs and designing positioning for the product by utilizing in-depth knowledge of the product and assisting in setting a competitive product price. Ajay has extensive technical expertise in migrating applications from Legacy HAProxy Load Balancer to Advanced NSX LB (AVI Networks) in coordination with application owners, network team, DNS team, and firewall team. He has also designed the entire architecture of SaaS DR Design using VMC on AWS with DR designs with HCX and SRM. Ajay has showcased exemplary performance by achieving optimum virtualization ratios and consistently maintaining SLAs and exceeding disaster recovery RTOs and RPOs. Ajay has worked with companies like VMware as a Sr. Member of Technical Staff and Sr. Site Reliability Engineer. He holds a Bachelor's degree in Computer Engineering from Assam Don Bosco University, Guwahati, Assam. Ajay is proficient in various software such as vSphere, vCloud Director, NSX-v, NSX-T, vRealize Network Insight, and Velocloud. He has also demonstrated strong leadership skills by spearheading test teams, developing test plans, reviewing PRD and functional specs, and analyzing bug trends.