Ali Noor Dastagir Syed

Head Delivery Manager IT and Non-IT/Branch Operations


Years of Experience


osmania university, osmania university, naval college of engineering. ins shivaji valsura garuda


tekwissen, new york technology partners, jb software and consulting inc., origin to future inc, new york technology partners, blue cross and blue shield of illinois montana new mexico oklahoma texas, state farm, prime therapeutics, penson financial services, cvs health

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    2022 - Present


    Head Delivery Manager

    TekWissen Group Senior Delivery manager Aug 2022 to Present Location: Financial District Hyderabad A highly process oriented company with CMM level 3 and continuously maintained Best IT Staffing Company in the East Coast for 3 years. Headquartered in Ann Arbor MI and having operations in multiple cities of USA, providing services in Multiple countries. Client POC interaction, MSP interaction daily along with the resume submissions to 15 clients. Daily interact with the Account Managers, Team Leads and Recruiters to see quality submissions are happening to all the clients. Track all the interview schedules, Feedback, Revenue Generation are on the daily tasks list. BCBSM, NBCU, Lumen, Marriott International, US Tech Solutions, Thermofisher, Novartis, Otsuka Pharmaceuticals, Capital One, are the few of the client directly handling for all the requirements and submitting quality resumes from the Recruitment teams. Each AM will have two leads and each Lead will have 5 Recruiters to handle. Total staff of 65 members to handle and get the revenue generated From the quality submissions I have generated a revenue of $500/hr for TekWissen in the span of 3 months.

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    2019 - 2022

    new york technology partners

    Senior Account Manager

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    2019 - 2019

    jb software and consulting inc.

    Technical Manager Recruitment

    • Senior Business Development/Talent Acquisition Specialist with over 15 years of extensive hands-on experience in implementing & deploying recruitment strategies in various aspects of Contract, Contract to Hire and Permanent placements. • Strong background and proven experience in sourcing/recruiting IT professionals at various levels and technologies based on job requirements. • Experience with the complete placement cycle right from determining technical order specifications to the final closure of the candidate. • Extensive experience in Recruiting/Sourcing using Social Media platforms { LinkedIn, Facebook, etc.}, Job Sites/Boards { Zip Recruiter, Dice, Techfetch, Monster, CareerBuilder and Indeed}, Applicant Tracking Systems {BullHorn, Job Diva, Cbiz/Excelare }, Channel Partner recruitment and through networking • Worked closely with many of the published Internet recruiting authorities to determine the best techniques and processes to use for the best possible productivity. • Supervised, mentored and trained recruiters on all phases of Internet recruiting. • Sturdy analytical skills. Excelling in building mutual working partnerships with clients and employees on both lateral and executive levels using excellent oral and written communication skills.

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    2017 - 2019

    origin to future inc

    Account Manager

    Responsibilities • Operate as the lead point of contact for any and all matters specific to your clients • Build and maintain strong, long-lasting client relationships • Develop a trusted advisor relationship with key client stakeholders and executive sponsors • The managing, reviewing progress and delivering the client’s advertisement projects. • Develop proposals and establish budgets with the client and company • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders • Forecast and track key account metrics • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment • Assist with high severity requests or issue escalations as needed • Handling social media advertisements/promotions and writing contents for the same

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    2016 - 2017

    new york technology partners

    Business Development Manager

    BDM is responsible for acquiring new clients and generating business revenue for the company. Making cold calls, generating leads, and completing end to end recruiting process. Responsible for 46 member teams and 12 BDM's. reporting to the management every week on the revenue and expenses.

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    2013 - 2016

    blue cross and blue shield of illinois montana new mexico oklahoma texas

    Project Integration Manager

    • Develop full-scale project plans and associated communication documents with shared resource pool in MS-Project 2013 mpps. • Directly managing team of eight Integration Analysts, building the Health Insurance Exchange applications. • Responsible for managing and gathering the project application integration points and make report to executive team. • Maintain close working relationships and interfaces with global program delivery management teams. • Resource Management and coordination with the team to get the integration points gathered.

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    2012 - 2013

    state farm

    Integration Management Consultant

    • Experience in brining all the implementations to Production and successfully carrying out business transactions. • Responsible for managing the Project integration and ensuring deliverables meets or exceeds schedule, cost, and stakeholder expectations. Serve as a liaison between internal clients, operational staff, and IPS Team. • Duties include development of project plans, creation, and distribution of issues list, escalation management, facilitating cross-functional meetings and support functions. • Work with Business Operations to ensure program synergy / forecasts, maintained on a monthly basis. • Provide quarterly synergy comparisons of current outlooks to original plans. Advise Program Directors on the management of project scope, issues, schedules, requirements, resource assignments / allocations, deliverables, budgets, risks and communications. • Sales Force CRM, PeopleSoft HRMS, SAP (SCM, CRM, MM, FICO), are the major implementations along with custom build applications including the databases and data warehouse. • Using agile methodology Planned and guided the successful delivery of projects, analysis, conversion, validation, and migration from source systems.

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    2011 - 2012

    prime therapeutics

    Senior IT Project Manager

    • Create Implementation plans to each release migrate the code to production. • Monitor the production issues and assign the correct resource to resolve it. • Prepared proper Incident management plan to monitor and clear all the production incidents within the SLA Due dates as per the priority. • Managed team to capture the Business Requirements: Computerized Physician Order Entry (CPOE), Clinical Data Repository (CDR), Electronic Health Record (EHR), Electronic Medical Record (EMR), Clinical Research, and Pharmacy. • Developed and Implemented Business Requirements and user expectations converting into detailed specifications employing Unified Modeling Language (UML), MS Visio. • As Project Manager at Prime Therapeutics building Member Service Application to serve and support the 19 Million members. Catamaran was one of the client for Prime Therapeutics for mail order adjudication engine services. Catamaran supports RxExpress adjudication engine and its business process. I noticed that if the patient’s prescription history is more than 50 prescriptions then the members information displayed is not accurate due to the web services (API) be truncated. Negotiated with the IT manager (RxExpress) at Prime Therapeutics to communicate the issue to Catamaran and resolve it to serve the members better

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    2011 - 2011

    penson financial services

    Project Manager

    • As a Project Manager worked with the largest Stocks / Options / Futures Clearing and Settlement House on Cash Management, & Margins account was developed specifically to support Wealth Management Groups to provide most valuable advisory services to clients on Asset Projections, Execute stock option models, Portfolio Rebalancing, Investment Holdings, Liquidity needs and future goals. The systems solutions advise the clients on wealth management strategies, provide clear and complete picture of the clients assets in position and those that are held by other providers, full brokerage capabilities, assess to IPO's and other 3rd party products, research data and tax and insurance information. • Worked on Cash / Margins Accounts Application Development as Project Manager and implemented the complete support plan. • Heading a team of 15 members including Business Analyst, Systems Analyst, Java Developers, Oracle and SQL Database developers, to get the application into production after a complete Regression testing in different environments. • Fast-paced application development and migration environment utilized Agile and Scrum methodology.

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    2008 - 2011

    cvs health

    Project Manager

    • As project Manager worked on the Application development and testing the PBM (Pharmacy Benefits Management) Healthcare application. • Involved in the full HIPAA compliance lifecycle from gap analysis, mapping, and implementation and testing for processing of Medicare & Medicaid Claims. • Promote constructive agreements, negotiate effectively with internal and external teams, and foster high performance environment. • Communicate with executive level analysis and recommendations on project well-being. • Maintain the project repository of information. • Designed and Developed Mock UI for review with the programmers • There was front end and backend testing involved in this project. I was involved in taking all the business requirements from the Technical Department and writing the details steps for further development and SIT, followed by UAT. • The application developed on mainframes, CICS, JCL, and DB2 Database. Caremark uses all three major databases for its business needs and integration with other adjudication engines.


83 Skills




Applicant Tracking Systems

Application Development



business development

Business Operations





Configuration Management

Conflict Resolution



Customer Relationship Management (CRM)


Data Entry

Data Warehouse

Data Warehousing



End to End Recruitments

Enterprise Resource Planning (ERP)


Event Planning

Extract, Transform, Load (ETL)

financial services





Hypertext Transfer Protocol (HTTP)

Incident Management

Information Technology


Internet Recruiting


IT Recruitment







Project Management

Public Relations

quality assurance (QA)


regression testing


Research Scientist

Resource Management


Sales Management






social media

Software Development Life Cycle (SDLC)

Software Engineer




systems engineering

Talent Acquisition





Unified Modeling Language (UML)

User Acquisition

Version Control



Web Services





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    1987 - 1989

    osmania university

    Master of Arts (M.A.)

    Public Administration

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    1985 - 1987

    osmania university

    Bachelor of Arts (B.A.)

    History, Political Science, Public Administration

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    1983 - 1987

    naval college of engineering. ins shivaji valsura garuda

    Bachelor of Engineering (B.Eng.)

    Avionics Maintenance Technology / Engineer