Alice Zhang
10.9
Years of Experience
Education
mcgill university
Companies
square, meltwater, genesys, nokia, halogen software
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Email (Verified)
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Github
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Experience
2017 - Present
square
Software Engineer
2015 - 2017
meltwater
Software Engineer
Meltwater helps companies make better, more informed decisions based on insights from the outside. We believe that business strategy will be increasingly shaped by insights from online data. Organizations will look outside, beyond their internal reporting systems to a world of data that is constantly growing and changing. Our customers use these insights to make timely decisions based on real-time analysis. More than 25,000 companies use the Meltwater media intelligence platform to stay on top of billions of online conversations, extract relevant insights, and use them to strategically manage their brand and stay ahead of their competition. With more than 50 offices on six continents, Meltwater is dedicated to personal, global service built on local expertise. Meltwater also operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs. Check out our blog: https://meltwater.com/blog/Follow us on Twitter: https://twitter.com/meltwater
2014 - 2015
genesys
Voice Application Developer
Built customer service IVR applications for Microsoft and Nike. Participated in initial requirement gathering, call flow design, and regular follow-ups and troubleshooting after UAT. Implemented an internal call data analysis tool for viewing daily internal calls going through the company. Parsing Genesys call logs into Elasticsearch, and providing a web platform for reporting through Kibana. Writing scripts for tasks such as call recording migration, playback submissions. Stack: Java, Python, Elasticsearch, VoIP, AWS.
2013 - 2013
nokia
Application Developer
* Web portal for SAM router, delegating network service provisioning, troubleshooting, reporting and service monitoring tasks. * Java, J2EE, Spring (Web Flow, MVC), Apache Tiles, JSP, Hibernate, JPA, MySQL, JavaScript. * Basic networking, telecom knowledge * environment and tools: Linux, Eclipse, SVN, Tomcat, Apache Maven
2012 - 2012
halogen software
Java Developer
Feature development on SaaS human resource management software. Stack: Java, Spring, JSP, extJS, Oracle, SQL
Experience
29 Skills
amazon web services
Amazon Web Services (AWS)
angularjs
Customer Service
Data Analysis
Design
Elastic Search
ElasticSearch
git
hibernate
java
Java
javascript
jenkins
junit
Kibana
linux
mysql
node.js
python
Python
software development
spring framework
sql
strategy
Troubleshooting
VoIP
Web
web applications
Education
2007 - 2011
mcgill university
Bachelors, Bachelor of Science
Physiology
