Profile

Aline Capelosa

Customer Success Manager @ OutSystems

12.3

Years of Experience

Education

imes

Companies

outsystems, sap, sap, sap, sap, sap, logica, sap

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Experience

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    2021 - Present

    outsystems

    Customer Success Manager

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    2020 - 2020

    sap

    Mission Control Center Expert - LAC

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    2019 - 2020

    sap

    Critical Customer Engagement Management fellowship

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    2017 - 2019

    sap

    Mission Control Center Cloud Support team lead - LAC

    Vision We own customer success for SAP cloud. We help customers achieve business value faster through technology by deploying best in class expertise when they need it, where they need it. We operate a highly profitable business, consistently across clouds and geographies (One SAP). Values Customer Success is the guiding principle for all our decisions. We operate transparently as trusted advisors and strive to leverage the full potential of SAP products to support customer transformations. Our team is diverse, meritocratic, and collaborative. We aim high and deliver on our commitments.

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    2015 - 2017

    sap

    PI Support Engineer @ Digital Business Services - Center of Expertise (CoE)

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    2011 - 2015

    sap

    Support Analyst

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    2011 - 2011

    logica

    SAP ERP Tech (Basis) consultant

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    2009 - 2011

    sap

    Intern - AGS Remote Service Delivery

Experience

2 Skills

CI/CD

DevOps

Education

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    2008 - 2011

    imes

    Ciência da Computação