Profile

Alishah Novin

Product Manager, Director of Software Engineering, Sr Engineering Manager, Coder 💬 Ask me for job hunting advice, or to review your resume; I'm #OpenToHelping! 🌐 alishahnovin.com

14.8

Years of Experience

Education

university of toronto

Companies

microsoft, celero commerce, cognizant, data intelligence group, microsoft, digifonica international inc., gametv, like10 llc

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Email

Email (Verified)

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Experience

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    2022 - Present

    microsoft

    Senior Product Manager, Lead

    ▪ Product Manager for data & payments platform, overseeing new market initiatives, with 2 direct reports. ▪ Manage cross-org data & payment with multiple product and engineering teams. ▪ Organize the Technical Leadership Summit, connecting leaders across 15+ strategic accounts. ▪ Established Remote-First practices across team to focus conversations and aide in productivity across time zones.

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    2020 - 2022

    celero commerce

    Director of Engineering

    ▪ Oversaw 4 Engineering & Data teams of 20+ members, and products generating $5M+/year in revenue. ▪ Established Technical Career Framework to drive the growth for the broader Tech org. ▪ Lead org-wide Agile transformation and DevOps teams – driving lead and cycle times down by 80%. ▪ Improved product uptime to 99.9% and reduced recovery time from 3+ hours to <5 minutes. ▪ Improved issue intake process by introducing a Customer Case Playbook, reducing escalations by >60%. ▪ Secured infrastructure and drove PCI certification for payments-related product. ▪ Named the Nashville Technology Council’s 2020 Community Leader of the Year.

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    2010 - 2020

    cognizant

    Director of Engineering and Product Development

    • Oversaw product delivery, software roadmap, technical operations & SLAs for business unit generating >$12M+/year in revenue. • Owned 4 products, and managed distributed team of 45 within Cognizant Accelerator. • Served as Hiring Manager for both technical and non-technical roles, across 60 team members. • Scaled our software, operations and product vision to handle rapid growth to 100+ clients. • Implemented hybrid Agile approach to daily operations, eliminating 20+ hours/month in process inefficiency. • Developed internal business management tool with sales, CRM, Kanban, and invoicing functions. • Awarded the Nashville Technology Council’s 2017 Software Developer/Architect/IT Engineer of the Year.

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    2009 - 2010

    data intelligence group

    Senior Software Engineer

    • Architect, Engineer and Product Owner on projects for organizations such as Asurion, Nissan, and Cognizant. • Through business relationship, role was transitioned to Cognizant / HPA.

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    2007 - 2009

    microsoft

    Software Engineer

    • Part of 6 person “early-stage experiments” team. • Lead engineer on A/B tested product with 1M+ daily transactions. • UI/UX Engineer on successful Bing Cashback program. • Integration Engineer on Microsoft acquisition of “Jellyfish.” • Involved in 2 successful hackathon “Storm” events.

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    2007 - 2007

    digifonica international inc.

    Software Developer

    • Part of 7 person start up team • Built billing software for white label VOIP company • Built mobile application

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    2006 - 2007

    gametv

    Jr. Web Developer

    • Built 2 viral Flash web games • Maintained 3 high traffic websites with online community • Originally known as Insight Sports LLC

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    2004 - 2006

    like10 llc

    Jr. Web Developer

Experience

98 Skills

.NET

.NET

Agile Methodologies

Agile Methodologies

agile methodologies

Agile Project Management

Agile Project Management

Agile Project Management

AJAX

Artificial Intelligence

Azure

Business Strategy

C#

C#

C#

Communication

Design

DevOps

DevOps

dotNET

Encryption

Healthcare

infra

Infrastructure

JavaScript

JavaScript

Javascript

jQuery

Kanban

Kanban

Kanban

Leadership

Leadership

Leadership

Lean Thinking

Lean Thinking

Machine Learning

Management

Management

Microsoft Azure

Object Oriented Design

Object-Oriented Programming (OOP)

OOAD

Payments

PHP

PHP

PHP

Presentation Skills

Presentations

Product Development

Product Development

Product Development

Product Launch

Product Management

Product Management

Product Management

product manager

Product Strategy

Product Vision

Productivity Improvement

Productivity Improvement

Project Management

Robotics

Scrum

Scrum

Scrum

Security

Senior Software Engineer

Software Development

Software Development

Software Engineer

Software Engineering

Software Engineering

Software Engineering

Software Robotics

Solution Development

Solution Implementation

Technical Presentations

Technical Product Management

User Experience

User Interface

User Interface Design

User Interface Design

User Interface Design

User Stories

Volunteering

WCF

Web

Web Applications

Web Development

Web Development

Web Development

Web Services

Web Services

Web Services

Windows Communication Foundation (WCF)

Windows Presentation Foundation (WPF)

WPF

Education

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    2002 - 2006

    university of toronto

    Bachelor of Science - BS

    Double Major in Physics and Philosophy, Minor in Mathematics, with Honors