Profile

Allan Kwan

Sr. Staff Product Designer @ ServiceNow

10.4

Years of Experience

Education

Companies

servicenow, servicenow, servicenow, forcepoint, forcepoint, forcepoint, pint inc., assistive opportunities

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Allan's contact details

Email

Email (Verified)

adXXXXXXXXXXXXXom

Email

Mobile Number

+1XXXXXXXX77

Experience

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    2023 - Present

    servicenow

    Sr. Staff Product Designer

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    2020 - 2023

    servicenow

    Staff Product Designer

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    2018 - 2020

    servicenow

    Senior UX Designer

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    2017 - 2018

    forcepoint

    UX Design Engineer II

    • Led customer research and feature design for Cloud Web security and Cloud Email security products, including policy configuration and reporting • Collaborated with business stakeholders to understand competitive landscape, gather feature requirements, and promote user-centered design thinking • Conducted user research to understand customer needs and identify how they intersect with product & business goals • Validated usability through testing low-fidelity prototypes, analyzing the results, and presenting design solutions to stakeholders & core development teams • Delivered low-fidelity mockups and performed end-to-end development implementation reviews to ensure a consistent user experience Show less

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    2015 - 2017

    forcepoint

    UX Design Engineer I

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    2014 - 2015

    forcepoint

    UX Designer

    Contracted via Suna Solutions

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    2013 - 2014

    pint inc.

    Information Architect

    • Led user research, design strategy, and project management for full-service web design & development agency with a diverse range of clients • Provided end-to-end UX guidance for all clients, including heuristic evaluation, competitive analyses, and storyboarding • Delivered sitemaps, functional specifications, wireframes, and interactive prototypes to clients and in-house development

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    2011 - 2013

    assistive opportunities

    HMI Design Engineer Assistant

    • Assisted quadriplegic design engineer in basic day-to-day tasks • Enhanced usability of several composite screen interface panels by updating the placement and orientation of visual components in the UI • Participated in several team meetings and training sessions to refocus goals and find a common middle ground between engineering feasibility and customer needs

Experience

4 Skills

Design

designer

product designer

User Experience (UX)

Education

    Colleagues at servicenow

    Pallavi Mishra

    Senior Software Engineer

    imgPhoneimgEmail

    Pallavi Naik

    Business Intelligence Developer

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    Pallavi Reddy

    Software Engineer

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    Pallav Pant

    Senior Software Engineer

    imgPhoneimgEmail

    pam potas

    servicenow senior client engagement manager

    imgPhoneimgEmail

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    Others named Allan

    Allan Barthelot

    senior software engineer

     at servicenow

    Allan Campbell

    Senior Talent Acquisition Partner

     at servicenow

    Allan Thomson

    Senior Operations Associate

     at servicenow

    Allan White

    Senior Enterprise Solutions Engineer

     at servicenow

    Allan Reyes

    Senior Machine Learning Engineer

     at servicenow

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    Colleagues at servicenow

    Anuj Kharbanda

    Associate Software Engineer (SDE-I)

    imgPhoneimgEmail

    Anuj Kanetkar

    Software Engineer Intern

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    anuj pathak

    senior application developer

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    Anunjay Chouhan

    Management Consultant

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    Anupam Sharma

    Software Engineer

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    Colleagues at servicenow

    Gaurav Garg

    Staff Software Engineer

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    Gaurav Gupta

    Associate Software Engineer

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    Gaurav Kumar SIngh

    Senior Software Quality Assurance Engineer

    imgPhoneimgEmail

    Gaurav Rai

    Associate Software Engineer

    imgPhoneimgEmail

    Gaurav Srivastava

    staff swat engineer

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    Show more