Alok Chaurasia
Director @Snapdeal Ex-PwC | KPMG | IIM | NIT Allahabad
Alok Chaurasia is a highly experienced Senior Manager with over 8 years of experience in the field of Technology and Process Consulting. He has a proven track record of working on projects involving Process Optimization & Automation, Business Transformation, and Program Management in the a
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10.6
Years of Experience
Education
iim indore indian institute of management indore, nit allahabadmotilal nehru national institute of technology allahabad
Companies
snapdeal, max life insurance company limited, oyo, pwc, kpmg, taxiforsure, ivy comptech pvt ltd a subsidiary of bwin.party digital entertainment, delhi metro
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Alok's contact details
Email (Verified)
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Mobile Number
+91XXXXXXXX29
Experience
2022 - Present
snapdeal
Associate Director - Customer Experience & Strategy
2021 - 2022
max life insurance company limited
Senior Manager
2019 - 2021
oyo
Program Manager - OYO International (Latin America Markets)
☛ Managing end to end on-boarding of new properties under OYOs umbrella across Brazil & Mexico ☛ Developing the platform science & core capabilities required for repeatedly delivering better output across different asset types, locations & price points; ☛ Developed formalized business plans for the partnerships including commercial terms, go to market strategy and execution road-map ☛ Driving technology interventions focused on greater automation, streamlined operations & lower costs ☛ Managing global & country relationships as well as driving joint business reviews with the channel partners
2018 - 2019
pwc
Senior Associate
☛ Responsible for reviewing client’s internal processes & making recommendations towards achieving process excellence &efficiency ☛ Studied & Optimized Client’s Fixed Assets business cycle; re-engineered process related to asset creation & retirement
2015 - 2018
kpmg
Senior Consultant , Management Consulting
☛ Served as program manager & solution architect for Financial transformation from VAT/Service Tax regime to GST regime. Studied functioning of client's multiple business verticals & delivered exemplary solution to make them all GST compliant ☛ Served as functional consultant for implementation of Oracle purchasing & sales order management ERP systems for a printer manufacturing firm. Re-engineered entire purchasing & sales business processes to offer best industry practices for a profitable growth .Streamlined vendor payments & customer receivables business processes to improve cash-flow within the organization ☛ Coordinated with multiple business stakeholders across geographies to develop inventory & logistics based solutions to drive down operational costs for a manufacturing client. Achieved 30% reduction in cycle times for order processing by optimizing inventory processes; resulted in achieving high customer fill rates ☛ Served as a program manager for automating and re-engineering agent’s commission pay out process for an insurance client. Developed management tools for monitoring & controlling key metrics related to agent’s pay out
2014 - 2014
taxiforsure
Summer Internship
☛ Modeled a demand forecasting algorithm using R (analytic tool) to predict zone-wise hourly demand of cabs in Bangalore city ☛ Created a simulator that captured daily movement of cabs in Bangalore city to validate recommended business logic ☛ Coordinated with the Product team to make use of forecasted demand data into the existing product ☛ Estimated the number of bookings served to be increased by 12.33% over a month using proposed business logic ☛ Carried out Sentiment analysis of customers to figure out patterns in positive & negative feedbacks with respect to operational factors
2011 - 2013
ivy comptech pvt ltd a subsidiary of bwin.party digital entertainment
Software Developer
☛ In charge of all regulatory requirement projects for Casino Vertical contributing to 33% of total revenue ☛ Played a pivotal role in handling database activities for crucial integration projects involving merger of PartyGaming plc and Bwin Interactive Entertainment ☛ Mentored senior executives for technical and business knowledge as part of their on boarding process ☛ Involved in resolving operational glitches and live issues as a part of Production Support team ☛ Rich experience of working as a middle tier (java technologies) & backend developer (Oracle database technologies & PLSQL) ☛ Felicitated by the Senior Manager for quality work done as part of various development projects ☛ Commended by Managing Director, IVY Comptech for portraying remarkable event management skills
2009 - 2009
delhi metro
Summer Internship
☛ Examined various operations, functions and system processes used in Delhi Metro Rail Corporation ☛ Carried out a detailed analysis of various networking and data transmission systems in-place in DMRC
Experience
31 Skills
Algorithms
Automation
Business Operations
C (Programming Language)
C++
Consulting
Core Java
Customer Experience
Data Structures
Digital Marketing
Eclipse
finance
infra
Infrastructure
J2EE
Java
Java Enterprise Edition
Javascript
JavaServer Pages (JSP)
JSP
Manufacturing
marketing
operations
optimization
Program Management
Servlets
Spring
SQL
strategy
Telecommunications
Unix
Education
2013 - 2015
iim indore indian institute of management indore
Master of Business Administration (M.B.A.)
Business Administration and Management, General
2007 - 2011
nit allahabadmotilal nehru national institute of technology allahabad
Bachelor of Technology (B.Tech.)
Computer Science and Engineering
