About

Aman is a highly experienced Customer Support Associate with over 7 years of relevant experience in the industry. Currently working at Concentrix, Aman is responsible for handling the queries of Flipkart sellers regarding Seller Dashboard, Orders, Buyers, and Onboarding. He ensures that each call is logged as a ticket and escalated to the dedicated team as per the issue and priority level. In addition, Aman also manages floor support and escalations, demonstrating his ability to work well under pressure. Aman completed his Bachelor's Degree in Mechanical Engineering from MIET Jodhpur in 2015. During his time at MIET, he gained valuable skills in problem-solving, critical thinking, and teamwork. These skills have proved to be invaluable in his current role, where he is required to work collaboratively with his team to resolve complex customer issues. Throughout his career, Aman has demonstrated a strong work ethic and a commitment to delivering exceptional customer service. He has a proven track record of handling high volumes of calls, resolving customer issues efficiently, and maintaining high levels of customer satisfaction. Aman's excellent communication skills, attention to detail, and ability to multitask make him a valuable asset to any team. With his extensive experience in customer support, Aman is well-equipped to handle any challenges that come his way. He is passionate about providing the best possible customer experience and is always willing to go the extra mile to ensure customer satisfaction. Aman's dedication, expertise, and positive attitude make him an excellent candidate for any customer support role.