About

Amandeep Singhal is an accomplished Lead Technical Consultant in Supply Chain Service Parts Management with over 12 years of relevant experience. He is currently employed at Wright Shore Technologies Private Limited, where he holds the position of Lead Technical Consultant. In this role, he is responsible for implementing and supporting multiple complex Service Lifecycle Management Products, including complex integration and business intelligence. Amandeep is an expert in managing continuous product service improvement to optimize CS&O costs and efficiency while maintaining a high CSAT until product lifecycle. He has technical expertise with an excellent understanding of Service Lifecycle Management domains and key technologies in the area. Prior to his current role, Amandeep worked as a Senior Technical Consultant at Wright Shore Technologies, where he was responsible for designing consulting and implementation for the Integrated solutions, especially service parts and price management. He also designed solutions for automated system monitoring, process, and technology improvement, and best practices development for system integrations and implementations. Amandeep also worked as a Senior Technical Consultant at PTC, where he was the primary consultant interfacing with clients for business need gathering, conducting system analysis, and finalizing technical/functional specifications and high-level design documents for the project. He was pivotal in identifying or driving root cause analyses (RCA) for application down issues for most of the high-pressure clients. He also acted as a lead to review and understand Network/IT level issues and drive communication with clients with the help of IT teams in the background. Amandeep has a Master of Technology degree in Information Technology from the University School of Communication & Information Technology and a Bachelor of Technology degree in Computer Science from Northern India Engineering College, New Delhi. His technical skills include expertise in integration. In summary, Amandeep Singhal is a highly skilled Lead Technical Consultant with extensive experience in Supply Chain Service Parts Management. He has a proven track record of implementing complex Service Lifecycle Management Products, managing continuous product service improvement, and designing solutions for automated system monitoring and process improvement.