About

Ashutosh Kumar is an experienced Customer Success Manager with a strong background in the information technology and product-based industry. He is skilled in public speaking, management, leadership, and project management, and has a B-Tech degree focused on Electronics and Communication Engineering from SOA University. With a passion for customer success, account management, and account operations, Ashutosh has good technological, communication, support, and analytical abilities. He has a strong understanding of the FMCG, FMCD, Apparel, and Footwear industry, and is experienced in client on-boarding, retention, delivering solutions to maximize value, client satisfaction, and success with SFA. Ashutosh is currently working as a Customer Success Manager at FieldAssist, where he is responsible for ensuring customer satisfaction and success. Prior to this, he worked as a Customer Success Executive at FieldAssist and as a Seller Support for Amazon.com at Concentrix. In addition to his experience in customer success, Ashutosh also has experience in web development, with proficiency in HTML, CSS, JAVASCRIPT, JQUERY, BOOTSTRAP, and ANGULAR6. He has hands-on experience in deploying sites using NGINX and AWS, and is experienced in EC2, ROUTE53, and S3. Furthermore, Ashutosh is an experienced Network Engineer with a demonstrated history of working in the telecommunications industry. He is skilled in fibre optics communication, multilayer switch, multiplexers (OSN, ECI, CIENA, HUAWEI), CCNA certified, network security, cloud computing, routing and switching, VLAN, routing protocols, switching, CCNA security, core networking, router configuration, switch configuration, good knowledge of EIGRP, OSPF, and RIP protocols, BGP, MPLS, HSRP, port security, OSI layer, ACL, hands-on experience on Cisco routers and switches, knowledge of IPV6-IPV4, subnetting, TELNET, SSH. Overall, Ashutosh has 6.76 years of relevant experience and is a dedicated and passionate professional with a diverse skill set and a strong track record of success.