Chris Zhu
Engineering @ Primary.Health
8
Years of Experience
Education
the university of british columbia
Companies
primary.health, airbnb, airbnb, instagram, facebook
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Email (Verified)
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Experience
2020 - Present
primary.health
Chief Technology Officer
2017 - 2020
airbnb
Machine Learning Engineer - Tech Lead
Developed an in-house NLP powered chatbot that supported a wide number of chatbots in the company, specifically related to customer support. Reduced customer support tickets by 10%, with estimated annualized cost savings of $20M+ with more intelligent chatbot based customer support agents. Develop tooling and infrastructure for deep learning products at Airbnb.
2016 - 2017
airbnb
Software Engineer
Software engineer on development infrastructure team. Build Infrastructure and software to support continuous integration and deployment at Airbnb. Developer of a tool called Deployboard that powers all of Build, CI and deployment at Airbnb.
2014 - 2015
instagram
Software Engineer
Software engineer on community support team.
2014 - 2014
facebook
Software Engineer
Software Engineer on the Facebook Atlas team.
Experience
15 Skills
Android
CI/CD
Continuous Integration
Customer Support
Deep Learning
infra
Infrastructure
Integration
Machine Learning (ML)
Natural Language Processing (NLP)
Python
Ruby
Ruby on Rails
Senior Software Engineer
Software Engineer
Education
2012 - 2015
the university of british columbia
Bachelor of Science (B.S.)
Computer Science
