About

Hareram Gaur is a skilled Manager with 9.35 years of experience in the vocational and staffing industry. He is currently working as a Manager at Empower Pragati Vocational and Staffing Private Limited, where he is responsible for managing client engagement and retention across 10 Govt. & CSR Projects, leading the In-house Reach Out Center for Student/Trainee through the Lifecycle Management, and hiring & capacity building of the team at Head Office. He has also conducted online training sessions for new recruits in the team and worked directly with cross-functional internal and external teams to create and deliver online dashboard and reports of work status. He is proficient in auditing and maintaining quality work for clients' satisfaction and using a check-list to ensure that Reach Out Center counsellors properly and pleasantly assist/counsel Employers/Students along with coaching them to improve their interactions. He has experience in handling a team of 15 Direct associates. Prior to his current role, Hareram worked as an Assistant Manager at Empower Pragati Vocational and Staffing, where he gained experience in client engagement and retention, team management, and conducting online training sessions. He has also worked as a Team Lead at NowFloats, where he reported to the Enterprise National head and handled a team of 4 associates who mined data, created prospects, and followed up with medium and large enterprises. He was responsible for enhancing the corporate image of the company and maintaining key alliances with a diverse client base of enterprises. He also hired and trained new team members on client satisfaction, products and services, systems, and company policies and procedures. He consistently met or exceeded monthly/quarterly/annual inside sales goals while maintaining a strong sales closing ratio. Hareram holds a B.Tech degree in CSE from Dr. A.P.J. Abdul Kalam Technical University, which he completed in 2012. He is a dedicated and detail-oriented professional who is committed to delivering high-quality work and achieving client satisfaction.