About

Harleen Marwaha is a highly skilled and experienced IT professional with over eight years of experience in the industry. With a strong blend of leadership, assertiveness, analytical ability, and interpersonal sensitivity, Harleen is an expert in resolving complex challenges with innovative solutions that increase efficiency, customer satisfaction, and develop good business relationships. Currently, Harleen works as a Client Success Manager at Navisite, where she is responsible for managing relationships with clients, driving high-impact business strategies, and providing strategic consultation as a client advocate. In her previous role as an Assistant Manager - Client Success at Chi Networks, Harleen gained a working understanding of clients’ businesses and organizational structures to identify and execute opportunities for existing clients. She also worked closely with sales and technical colleagues to pitch new products and analyze trends in client issues to proactively recommend training sessions in specific areas. Harleen's technical expertise is in SOTI Mobility products, where she worked as a Technical Support Specialist. She has experience handling all the major customers globally, implementing MDM policies on enterprise mobile devices, and contributing to team development and best practices to improve support services. Harleen has also presented training sessions to partners to learn the technology and related products and handles the majority of Sev1s where complete productions down scenarios are applicable. Harleen is a dedicated and technically skilled business professional with a versatile support skill set developed through experience as a Mobility engineer. Her relevant experience in the industry is 10.52 years, and her TechStack includes Research Scientist, test, and Mobile. Harleen is looking for a change and is open to exploring new opportunities in the industry.