About

Kiran Wagh is a Senior Manager and Carrier/Telcom Integration Specialist at Vuclip, with over 13 years of experience in the internet/VAS industry. He has a strong background in development, with skills in various tools including PHP. Kiran holds an Msc in Computer Science from Mumbai University. In his current role, Kiran manages technical communication with telecom operators and aggregators across India, SEA, MEA, and Europe regions for the integration of Vuclip products. He oversees the end-to-end integration process of carriers by understanding their complete integration scenario, creating customized product solutions, and working with necessary scenarios to complete technical integrations between carriers and Vuclip. Kiran also documents technical integration details for further reference to the engineering and product team for product development and understanding carrier systems. He analyses products and identifies loopholes in the system causing revenue leakages, increases complaints, or impacting customer experience, which helps to avoid further challenges in the system. Additionally, Kiran performs data analysis and deep dives from the database as well as server logs for the purpose of business and engineering analysis. Prior to his current position, Kiran held roles as a Manager and Deputy Manager at Vuclip, where he performed similar responsibilities. He managed technical communication with telecom operators and aggregators across India, SEA, MEA, and Europe regions for the integration of Vuclip products. He also managed post-live activities, changes, process improvement, revenue trend analysis, and failure request analysis, identifying and escalating various issues to the concerned teams for resolution. Kiran performed data analysis and deep dives from the database as well as server logs for the purpose of business and engineering analysis. Kiran's education history includes an Msc in Computer Science from Mumbai University and a Bsc in Computer Science from Birla College, Kalyan. He also attended Subhedar Wada, Kalyan for his primary education. Kiran's technical skills include integration and PHP. He has over 13 years of relevant experience in the industry.