About

Manjunatha Rao is an experienced Associate Cloud Engineer currently working at BETSOL SOFTWARE (INDIA) PRIVATE LIMITED. With over 23 years of relevant experience in the field, he has an in-depth understanding of the technical aspects of web and infrastructure. His expertise lies in creating and managing major incidents and problem management for Arise or client production issues, monitoring IT infrastructure including bandwidth, storage, telecom circuits, and server performance, and managing high priority outage bridge calls with Arise technical operation teams. Manjunatha's previous roles at BETSOL include Senior NOC Engineer and Senior Technical Support Engineer, where he was responsible for troubleshooting and resolving incidents escalated from Tier 2 technical support department, providing technical solutions for multiple clients' agents through Chat Support, handling incoming calls for help desk issues, and handling email tickets in regards to help desk issues. He has also designed, recorded, and executed macros to automate data required as a template on outages, and built formulas and cell formatting for task automation. Manjunatha is a dedicated and quality-focused professional who is always looking for new challenges. He is passionate about using his skills to help companies achieve their goals and is committed to delivering the highest quality work. He is a graduate of First Grade College, KGF and is well-versed in the latest technologies and tools related to his field. He is a team player and is always willing to collaborate with others to achieve common goals. In summary, Manjunatha Rao is an experienced and skilled Associate Cloud Engineer with a track record of delivering high-quality work. He is passionate about his work and is always looking for new challenges. He would make a valuable addition to any team focused on quality, dedication, and ingenuity.