About

Matang Surti is an experienced Lead Application Developer at Mindbody with over 10 years of experience in the information technology and services industry. He is skilled in various technologies such as ServiceNow, AWS, Cascading Style Sheets (CSS), HTML, and JavaScript. Matang has previously worked at Allscripts as a Senior Software Engineer where he was responsible for working on Domain Separated MSP instance with more than 300+ customers. He handled ServiceNow ITSM Modules, Domain Separation, Performance Analytics, Integrations, and was the platform owner. Matang also analyzed the existing systems and proposed challenges, permanent fixes, and better ways to enhance the system. He designed and implemented new functionality using Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists. Matang was also responsible for Service Catalog and Request Workflow Design and Configuration. Matang has also worked at Accenture as a Cloud Migration & IMP Delivery Analyst where he handled ServiceNow Modules, Administration, Development, Consultation, Client Facing role, Upgrades, Cloning, and AWS Integration. He led the team and mentored other team members on Technical features, Platform limitations. Matang enhanced/implemented ITMS Modules (Incident, Problem, Change, CAB Workbench, Service Catalog, etc.), Notification, SLAs, Integrations, Scripting, Service Portal, Performance Analytics. He also designed and implemented new functionality using Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists. Matang created various workflows for Incident Management, Change Management, Service Requests, SLA's, and UI Policy. He helped the service desk team with the Automations which helped them utilize time more effectively, saving 4 hours a day. Matang also successfully upgraded the system from Kingston to Madrid version and played a client-facing role in multiple clients with effective and proactive communication. He was also a major player in critical bottlenecks issues in multiple projects. Matang has a Bachelor of Engineering degree from the University of Pune in Computer Engineering. He also has a background in Science from Mumbai University and completed his SSC from Gujarat University. Matang's relevant experience is 11.62 years, and his tech stack includes UI, AWS, Javascript, Software Engineer, and Integration.