About

Medha Undaru is an accomplished Account Manager with over 8 years of experience in the technology industry. Currently, she is working as an Account Manager- Strategic Account Services at Amazon, where she is responsible for managing and nurturing strategic relationships with key accounts. Prior to joining Amazon, Medha worked at Synology, a leading network-attached storage and IP surveillance solutions provider, where she served as a Senior Sales Manager- Lead SHI & PCM. In this role, she was responsible for managing channel accounts for two leading Direct Marketing Company/Corporate Reseller and nurturing strategic relationships with them. She also collaborated with marketing, business, and technical teams on marketing activities, business development, end-user events, and technical training opportunities. Medha also worked as a Sales Manager/ Technical Account Manager at Synology, where she developed strong relationships with reseller partners and end-users. Medha holds a Bachelor of Engineering degree in Chemical Engineering from Manipal Institute of Technology. She is a skilled communicator and has a deep understanding of customer requirements and challenges. Medha is also proficient in handling customer escalations and coaching and mentoring new hires. Overall, Medha is a proactive and results-driven professional with a proven track record of exceeding targets and delivering exceptional customer service. She has a strong ability to build and maintain relationships with key stakeholders and is committed to delivering products with forward-thinking features and best-in-class customer service.