About

Mohammed Dastagir is an experienced Senior Engineer with a strong background in information technology and services. With over 9 years of relevant experience, he has developed a deep understanding of LTE, Internet Protocol Suite (TCP/IP), Customer Service, Technical Support, and Voice over IP (VoIP). Currently, Mohammed serves as a Sr. Customer Care Engineer - VoIP at Aspect Software, where he is responsible for providing technical support to customers and ensuring that their needs are met. Mohammed has a B.E in Information Science and Engineering from Dr. Ambedkar Institute of Technology, VTU. During his time at the institute, he developed a strong foundation in his field of study, which has helped him excel in his career. He has also worked for Innovatia in the past, where he served as a Sr. Technical Support Engineer - VoIP Tier III and later as a Team Lead - Technical Support. As a skilled engineer, Mohammed is well-versed in troubleshooting complex technical issues and providing timely solutions to customers. He is committed to delivering exceptional customer service and ensuring that customers are satisfied with the services they receive. He has a keen eye for detail and is highly analytical, which has helped him identify and resolve technical issues quickly. Overall, Mohammed is a strong engineering professional with a demonstrated history of working in the information technology and services industry. He is a valuable asset to any team and is always willing to go the extra mile to ensure that projects are completed successfully.