About

Muniratnam Muniswamy is an experienced Professional Services Specialist at Amdocs, with a career spanning over 18 years. He has recently been promoted from Business Analyst to PSS in Amdocs, where he has been working for several years. In his current role, Muniratnam is responsible for providing professional services to clients, ensuring customer satisfaction and delivering high-quality solutions. Muniratnam's extensive experience includes requirement collection, analysis, and design, effort estimation, implementation using Java/J2EE technologies, third-party integrations using Web services (both SOAP and REST), order management and service provisioning, troubleshooting issues, and mentoring juniors. He has also worked as a Service Delivery and Activation Expert at Comverse Network Systems India Pvt Ltd, where he was responsible for order management, inventory management, network provisioning, service management, and workflow management. Muniratnam has a Bachelor's degree in Telecommunications Engineering from Vishveshwaraiah Technological University, which he completed in 2003. He has a strong technical background and is proficient in Java, which is his primary tech stack. Overall, Muniratnam is a highly skilled and experienced professional with a proven track record of delivering successful projects and providing excellent customer service. He is a valuable asset to any organization and is committed to continuous learning and professional development.