About

Naveen Jain is a self-motivated and self-starter Program Manager with over 10 years of experience in Vendor Operations and Project Management. He thrives in fast-paced environments and doesn't shy away from getting his hands dirty to get things done. Naveen is passionate about improving operational efficiencies by setting up processes and increasing productivity. He has experience in leading cross-functional teams to deliver desired results. Naveen has worked with one of the biggest Search Engine giants in Silicon Valley, where he gained experience in Campaign Development, Digital Email Marketing, and implementation. He has also managed client relationships, mainly US/UK offshore business, and has a track record of delivering projects and programs using appropriate agile project management methodologies. As a Lead Management Consultant, Naveen managed and motivated project teams to promote collaboration and keep members on-task and productive. He communicated with cross-functional teams and members to keep projects on schedule. Naveen has extensive experience in stakeholder management by collaborating with Product, Engineering (Dev & QA), and Marketing to understand top business needs related to systems. He also worked closely with the production team in California, Manila, MTV, Dublin, and other client marketing teams globally. Naveen has experience in risk management and evaluation for significant transactions, analyzing business processes to determine business' “risk appetite,” and developing reports documenting transactional risk. He has also designed a BI and web dashboard to track success rates and mobile coverage with metrics across multiple onboarding flows. Naveen has a Bachelor's Degree in Information Technology from KIIT University, and he has experience in Search, Mobile, Web, QA, Software Engineering, ReactJS, and Backend. He is a problem-solver who can troubleshoot problems across multiple browsers and devices.