About

Neha Kapoor is a dynamic professional with over three years of extensive experience in talent acquisition, manpower planning, headhunting, and HR operations. She has a vast exposure to various industries such as publishing, education, FMCG, IT-software, advertising, radio, digital media, banking, telecom, BPO, insurance, travel & tourism, hospitality, and real estate. Neha is currently working as a Talent Acquisition Coordinator- Colleague Experience Group at American Express, where she manages end-to-end recruitment operations lifecycle for the company and ensures an excellent candidate onboarding experience. She is also responsible for validating documents with respect to BGV checklist, scheduling interviews with the candidates & hiring leaders through WebEx, and communicating with recruiters and hiring leaders for process improvements. In her previous role as a Human Resource Assistant 1 at Manpower, Neha handled end-to-end recruitment operations lifecycle for American Express and managed the offer management process. She also liaised with the candidate and background verification team to ensure timely and seamless candidate onboarding, resolved candidate issues on AmEx Career site, and was accountable for the governance and audit of requisitions. Before joining Manpower, Neha worked as a Deputy Manager- Talent Acquisition at Skope Business Venture Pvt. Ltd., where she was responsible for HR operations, talent acquisition, employee engagement, performance management, and exit & attrition management. She conducted induction for new hires, released various HR-related letters, prepared job descriptions, maintained employee-related trackers, and managed personnel file, attendance, and leave. Neha also sourced talented candidates, built strong professional relationships, and documented all interactions with candidates, working employees, and clients. She conducted policy refreshers, HR connects, town halls, and 1-to-1 to understand employee grievances, handled employee gifting, formulated rewards & recognition policy, and conducted health wellness programs. Neha also devised yearly appraisal process, conducted coaching sessions, conducted exit interviews, and maintained detailed reports of the same. Neha holds an MBA in HR and Marketing from Manav Rachna International University, a Bachelor's degree in Business Administration from Maharshi Dayanand University, and a certificate in HR Management & Analytics from the Indian Institute of Management, Kozhikode. She also underwent HR practical training under Corporate HR. Neha's tech stack includes search, and she has a relevant experience of 4.36 years.