About

Neha Shadija is a Technical Support Analyst at CSG with over 1.69 years of relevant experience. She has a strong background in Computer Science and holds a BCA degree from Sant Hirdaram College, Bairagarh, Bhopal. Neha started her career as a Software Engineer Intern at CSG and quickly progressed to her current role as a Technical Support Analyst. She has also worked as a Data Research Analyst at Ace Study Overseas in the past. Neha is a skilled Software Engineer and Research Scientist, with expertise in troubleshooting and resolving complex technical issues. She is adept at working with cross-functional teams and collaborating with stakeholders to ensure timely resolution of issues. Neha's technical skills include software engineering, research, and data analysis. She is proficient in a variety of programming languages and tools, including Java, Python, and SQL. As a Technical Support Analyst at CSG, Neha is responsible for providing technical support to clients and resolving complex technical issues. She ensures that clients receive timely and effective solutions to their technical problems, and works closely with cross-functional teams to identify and resolve issues. Neha is a highly motivated and detail-oriented professional, with a strong work ethic and a passion for technology. She is committed to delivering high-quality solutions and providing exceptional customer service.