About

Nitish Kumar is a passionate and reliable IT professional with over 9 years of experience in end-to-end IT project delivery and application support and maintenance. He has an exemplary record throughout his IT career with utmost focus on customer satisfaction. Nitish has extensive knowledge of operational risk, retail, and supply chain and has expertise and proven ability to drive operation excellence through multiple initiatives. As a Technical Account Manager at Blue Yonder, Nitish is responsible for handling operations, product adoption, and maintaining relationships with customers. He manages a portfolio of more than 800 thousand dollars annually and feels that this is what he was meant to do. His profile is not limited to external interfaces, as he works on multiple fronts to make a SaaS journey more comfortable both for clients and colleagues. Previously, Nitish worked as a Project Lead at JDA Software, where he tackled situations internally and externally. He was a steady-state project manager and maintained the steadiness of their products/solutions. His ultimate daily goal was to have a satisfied customer. Nitish has managed larger and cross-functional teams across technologies with multiple complexities to bring stability and standardization of processes. He has excellent communication skills, attitude, and commitment towards work. Nitish holds a Bachelor of Technology degree in Electrical, Electronics and Communications Engineering from Sikkim Manipal University of Health, Medical and Technological Sciences. He also attended Delhi Public School in Ranchi. Nitish has 11.86 years of relevant experience in the IT industry.