About

Piyali Banerjee is an experienced consultant currently working as a DevOps Engineer at PwC India. With over 6 years of relevant experience in the management consulting industry, she possesses a strong skill set in Microsoft Services, IT Service Management Tools, Salesforce, Management, and DevOps. Piyali has a Bachelor of Technology (B.Tech.) degree in Computer Science and Engineering from Swami Vivekananda Institute of Science and Technology. Her current role involves working as a Network Operations Center for a US-based client. She has also worked as an Administrator in Visual Studio Team Services (VSTS) where she managed build management, user administration, project dashboard monitoring, and creating backlogs. Piyali has extensive experience in Salesforce customization, including validation rules, workflows, custom labels, custom settings, profiles, and permission sets. She has a proven track record of success in requirement gathering, client interaction, team communication, innovation, and client satisfaction. Throughout her career, Piyali has worked collaboratively with project teams to achieve important project goals and facilitate the creation of test scenarios. She has designed and implemented dashboards and tailored reports. She also has a good understanding of basic JIRA functionalities and has worked in the creation of User Stories, Tasks, and Sub-Tasks using Kanban Boards in Jira. Prior to her current role at PwC India, Piyali worked as a Product Support Engineer at Chikpea, where she gained experience in Salesforce OOB Advanced Configuration, data migration using Apex Data Loader, and participated in application tests, test validation, and defect analysis. Overall, Piyali Banerjee is a highly skilled and accomplished consultant with a strong background in DevOps, test, and Salesforce. Her technical expertise and collaborative approach make her a valuable asset to any project team.