About

Priyanka Gupta is a highly skilled ServiceNow Consultant with over 12 years of experience in the IT industry. She is a ServiceNow Certified System Administrator, ITIL Certified, and eTOM Certified. Priyanka has extensive experience working with ServiceNow products such as ITSM, ITOM, and Security Operations. She is also proficient in other tools such as BMC Remedy/ITSM, AGILE (Scrum), and JIRA. Priyanka has a strong background in software product development and has experience creating functional specification documents, High-Level design documents, and Business Requirement documents. She has held multiple roles throughout her career, including ServiceNow/BMC Remedy Developer, Business System Analyst, ITSM Consultant, and Solution Architect. Currently, Priyanka is working as a Senior ServiceNow Consultant at Accenture, where she leverages her expertise to provide valuable insights and solutions to clients. Prior to joining Accenture, she worked as a ServiceNow Business Analyst at A.P. Moller Maersk and as a ServiceNow Consultant at Nokia. Priyanka holds an M.E in Software Systems from Birla Institute of Technology and Science, Pilani, and a Bachelor of Engineering from RTU. She has a Tech Stack of Senior Software Engineer and has relevant experience of 12.28 years. Priyanka is a highly motivated and dedicated individual who is always looking for ways to improve her skills and knowledge. She is passionate about using her expertise to help organizations achieve their goals and objectives.