About

Rahul Jain is a seasoned software professional with over 10 years of relevant experience in building highly scalable and distributed systems. He is currently working as a Lead Software Engineer at Freshworks, where he is responsible for designing APIs, microservices architecture, and implementing CI/CD pipelines. Rahul is skilled in various technologies such as AWS, .NET framework/core, DDD, and has a passion for designing distributed systems. He has experience in building multi-tenant SaaS products, where he designed and developed key components such as distributed caching, search across multi-tenant, distributed job processing systems, and federated identity management. Prior to Freshworks, Rahul worked as a Technical Lead at Planful, where he was responsible for managing the platform and infrastructure team. He used technologies such as .NET framework/core, SignalR, Elastic Search, Redis, Azure Service Bus, Azure Table Storage, Azure Blob Storage, React, and C# to build highly scalable and distributed infrastructure for multi-tenant SaaS products. Rahul has also worked as a Software Design Engineer 2 at Microsoft, where he designed and developed several major components of Microsoft Dynamics CRM. He developed key features such as OAuth protocol to enable server-to-server-based integration for interacting CRM with SharePoint, developed features for Moca Offline, and integrated OneDrive for Business with CRM. Rahul holds a Bachelor of Technology in Computer Science from ABV-Indian Institute of Information Technology and Management and has also completed certifications in Machine Learning, Artificial Intelligence, and Probabilistic Graphical Model from Coursera. Rahul's technical expertise includes AWS, Microservices, Kubernetes, SQL, Kafka, Azure, Java, Redis, CI/CD, Search, Infra, NoSQL, Jenkins, ETL, Elastic Search, Snowflake, Data Engineering, Spark, Web, Test, Javascript, MySQL, Integration, and Scala. He is a skilled Senior Software Engineer and Software Engineer with a passion for building highly scalable and distributed systems.