About

Rahul Ratakonda is a seasoned Lead Support Engineer with over 7 years of experience in the field of Informatica and Master Data Management. He is currently employed at Informatica, where he has been instrumental in providing technical support to clients. Rahul has also held the positions of Senior Support Engineer and Technical Engineer at Informatica in the past, where he gained valuable experience in troubleshooting and resolving complex issues. Rahul holds a Master's degree in Computer Science from California Lutheran University, which he completed in 2017. He also holds a Bachelor's degree in Computer Science from Gayatri Vidya Parishad, which he completed in 2012. Rahul's educational background has equipped him with the technical skills and expertise required to excel in his field. Throughout his career, Rahul has demonstrated a strong commitment to providing exceptional customer service. He has a proven track record of delivering timely and effective solutions to clients, which has earned him a reputation as a reliable and trusted support engineer. In addition to his technical expertise, Rahul is a skilled communicator and team player. He is able to work collaboratively with colleagues and clients to achieve common goals and objectives. Rahul's ability to build strong relationships with clients and colleagues has been a key factor in his success as a support engineer. Overall, Rahul Ratakonda is a highly skilled and experienced Lead Support Engineer with a passion for delivering exceptional customer service. His technical expertise, communication skills, and commitment to teamwork make him a valuable asset to any organization.