About

Ramachandran Venkataraman is a seasoned leader with over 14 years of experience in customer support and success. Currently serving as the Cloud Support Manager at Atlassian, he is responsible for overseeing the company's support operations and ensuring customer satisfaction. Ramachandran has a strong track record of developing and implementing successful support strategies that drive business growth and customer loyalty. Prior to joining Atlassian, Ramachandran worked at Microsoft, where he held various roles in IT service operations and support engineering. In his role as IT Service Ops2 (Support Operations Program Management), he was responsible for managing support programs and driving operational excellence. As a Support Engineer, he provided technical support to customers and resolved complex issues. Ramachandran holds a Bachelor of Science degree from PSG College of Technology. He has a strong technical background in infrastructure and is well-versed in various tech stacks. He leverages his technical expertise to drive innovation and deliver value to customers. Ramachandran is a results-driven leader who is passionate about building high-performing teams. He is known for his ability to motivate and inspire his team members to achieve their full potential. He has a proven track record of developing and implementing successful support strategies that drive business growth and customer loyalty. Overall, Ramachandran is a highly skilled and experienced professional who brings a wealth of knowledge and expertise to any organization. He is a strategic thinker with a customer-centric approach and a passion for driving results.