About

Rinu Chacko is a highly experienced Senior Manager at Oracle India Pvt Ltd, with a career spanning over 22 years in the technology industry. Currently, Rinu works on the Customer Center area of Sales Cloud, where she brings her technical prowess and leadership skills to the fore. As a Senior Manager at Oracle, Rinu is responsible for managing a team of developers and ensuring that the customer center areas of Sales Cloud are developed to the highest standards. Rinu's career began at Siebel Systems, where she worked as a Software Engineer. After gaining valuable experience, she moved to Oracle, where she has held various roles, including Principal Application Engineer. In this role, Rinu was responsible for developing enhancements in the Insurance and Product Configurator areas of Siebel CRM. She also worked on the UI Framework and was involved in fixing issues in this area. Rinu's experience also includes working as a Scrum Master for a team that developed insurance vertical enhancements in CRM OnDemand. She was also involved in the development of Customer Center areas, such as Account, Contact, Household, and Asset, in Sales Cloud. In these roles, Rinu handled development lead and Scrum Master roles and resolved customer issues. Rinu holds an MSc in Computer Science from Mahatma Gandhi University, where she graduated in 1998. Her technical skills include UI and Software Engineering, making her a valuable asset to any team she works with. Overall, Rinu is a highly skilled and experienced Senior Manager with a proven track record of success in the technology industry. Her technical expertise, leadership skills, and experience make her an invaluable asset to any organization.