About

Rishikesh Shukla is an experienced Technical Support Engineer with over 9 years of experience in the information technology and services industry. He is currently working as a Module Lead at Persistent Systems, where he is responsible for providing technical support and troubleshooting services to clients. Rishikesh is a skilled Linux System Administrator with expertise in Plesk, cPanel, and other related tools. He has a strong background in troubleshooting complex technical issues and providing effective solutions to clients. Rishikesh started his career as a Technical Support Engineer at 24x7serversupport.com, where he gained valuable experience in handling client queries through emails and live chats. He then moved on to work as a Senior Technical Support Engineer at Aress Software and Education Technologies Private Limited, where he further honed his technical skills and expertise. Rishikesh is a graduate of Ashoka Center for Business and Computer Studies, where he earned his Bachelor of Computer Applications (B.C.A.) degree. He also attended Nirmala Convent High School earlier in his academic career. In summary, Rishikesh Shukla is a highly skilled and experienced Technical Support Engineer with a strong background in Linux System Administration and troubleshooting. He is dedicated to providing excellent technical support services to clients and is committed to staying up-to-date with the latest industry trends and technologies.