About

Romesh Sharma is an accomplished professional with a rare blend of business consulting, presales, bid management, leadership, and people management skills. He has a proven record of accomplishment in driving sustainable growth by leveraging technology and business services to serve Fortune 500 clients. Currently, he is working as a Deputy General Manager - Key Strategic Account Management at Newgen. In this role, he is responsible for strategy, policies, and program management for global account management practice. Additionally, he is working on building new products/solutions for digitization journey and sustainable growth. He is also monitoring and designing the strategy for customer relationship management for key strategic accounts. Romesh has 15.53 years of relevant experience in the BPM industry, with the last 6 years focused on consulting practice focused in Banking Technology Implementation, Integration, and Transformation. He has worked as a Senior Customer Relationship Manager and Manager Key Accounts for EMEA region at Newgen. As a CRM for Europe, Middle East, and Africa, he acted as a single point of contact for customers and engagement for solution delivery, grievance handling, and generating repeat business. His focus is on helping organizations attain operational excellence using process analysis and redesign techniques, often utilizing best-of-breed technologies. He has actively participated throughout the complete sales cycle from presales to implementation, which also includes solution design and BPM consulting. Romesh holds an Executive PGDM in Marketing from the International Management Institute - IMI and a Master of Computer Applications (M.C.A.) in Computer Science from VIIT, Pune. His tech stack includes Integration.