About

Ruchi Sharma is an experienced Technical Program Manager at Paytm with a deep empathy for customers and a data-driven approach to quality. With about 9 years of experience in software testing and development, Ruchi is a graduate in Computer Science Engineering from Birla Institute of Technology Mesra. She has cross-functional experience across ecommerce and financial risk domains, making her a versatile professional. Ruchi has worked with renowned companies such as PayPal and Walmart, where she held the positions of Software Engineer 3 Quality and QA Engineer 3, respectively. At Walmart, she worked on the Project Pick up Together in OMS, which enabled customers to order multiple items and pick them together on one single date from the store. This project benefited the customers with less store trips and email communications. Ruchi has a strong educational background, having completed an Executive General Management program from IIM Bangalore and a Product Management Certification from Duke University. She also holds a Bachelor's degree in Computer Science from BIT Mesra. Ruchi's tech stack includes experience in testing, software engineering, and QA. With 10.28 years of relevant experience, Ruchi is a seasoned professional who understands the importance of delivering quality products that meet customer needs. Her data-driven approach and cross-functional experience make her a valuable asset to any team.