Satria Dwi Nugraha
IT and Product Management Enthusiast
6.1
Years of Experience
Education
university of brawijaya
Companies
elevenia, elevenia, telkomsel
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Satria Dwi's contact details
Email (Verified)
satXXXXXXXXXXXXXXXXXXom
Experience
2018 - 2021
elevenia
IT Support Specialist
Under the IT Infrastructure division in my current workspace, I collaborated with the entire team and accomplished many assignments including:- Antivirus implementation project- Rack servers reduction - New office building relocation project- VPN implementation projectMy job description is ranging included:- Acting as a first point of IT Tech Support to solve any issues in IT environment for users, including employees and outsources- Acting as a Tech Support to provide end-user support to help company operations- Provide training for IT Knowledge, IT Policy, IT Rules to new employees on the first day- Manage and maintain office application server such as Active Directory, Fileserver, Antivirus, PC Monitoring, etc
2018 - 2018
elevenia
Apprentice
2015 - 2015
telkomsel
Network Support Specialist
Internship at Telkomsel on network support system division about 30 days, understanding about architecture of GSM and accomplished final project by making a website development of Broadband City which monitoring BTS (Base Transceiver Station) on various locations in Indonesia.
Experience
14 Skills
architecture
Communication
GSM
infra
Infrastructure
operations
Problem solving
Product Management
product manager
servers
Technical Support
Troubleshooting
VPN
website development
Education
2012 - 2017
university of brawijaya
Bachelor of Technology - BTech
Informatics
