About

Sharmistha Paul is a highly skilled Senior Software Engineer at HCL Technologies with over 7 years of experience in the field. She is currently working on the Marks and Spencer retail project, where she supports the end-to-end operations of the UK retail giant. Sharmistha has excellent hands-on knowledge of IBM datastage (v11.6,v11.7), Unix, and Oracle environments, with a strong foundation in IBM Datapower and MQFTE. In her previous role at TCS, Sharmistha was an efficient Systems Engineer who developed innovative production solutions to mitigate business-critical production issues. She was a part of the data integration team, where she handled L2 and L3 issues and difficult scenarios in the retail domain. Sharmistha has a thorough understanding of various towers of the retail domain, including Allocation and Replenishment, Clothing and Home department, Foods department, Sales operations, Dotcom operations, assortment management, Merchandise Planning, Shipments and Delivery, Customer Rewards, Gift cards, planogram, and more. Sharmistha has participated in all stages of the product development process, including designing, building, and testing. She has also handled outages, central network issues, database upgrades, version patching, certificate renewals of third parties, and more. Sharmistha is skilled in tools like Control M, RFHUtil, WinSCP, etc. Sharmistha has reduced the number of business-critical failures by introducing new problem records and implementing the change management process to introduce the change, thereby increasing the efficiency and productivity of BAU business operations. She has also provided production support for all designs, performed tests on all installation processes for infrastructure, and supported applications in production. Sharmistha holds an Engineer's Degree in Computer Science from the Heritage Institute of Technology. She secured an A+ grade and became the batch topper during her summer training at Hewlett Packard in 2014. Sharmistha's tech stack includes Software Engineer, test, infra, Integration, and Java.