About

Shivangini Chauhan is a dynamic and results-driven professional with over 5 years of experience in business development and inside sales activities. Currently serving as a Senior Sales Development Representative at Freshworks, she is an expert in communicating with CXOs, Contact Center, Customer Experience, and IT Leaders of Enterprises to understand their top-of-mind thoughts and challenges regarding customer engagement solutions for support, sales, and marketing. She introduces Freshworks' value proposition to her clients and helps them in personalizing customer engagements. Shivangini is a Carpediem Soul who believes in living life to the fullest. She is passionate about digital transformation and has helped brands in personalizing customer engagements. In addition to her professional achievements, Shivangini is also a YouTuber and a TEDx Speaker. Through her YouTube channel, she shares her knowledge and insights on various topics related to digital transformation and customer engagement. Shivangini holds a Bachelor of Technology (B.Tech.) degree in Electronics and Communications Engineering from GLA University. She completed her 10th and 12th from Arya Kanya Inter College, where she studied PCM. With a total relevant experience of 7.70 years, Shivangini has also worked as a Senior Sales Development Representative at Ameyo. Overall, Shivangini is a digital transformation enthusiast who is dedicated to helping brands in personalizing customer engagements. Her passion for this field, combined with her extensive experience, makes her a valuable asset to any organization.