About

Yogesh Solanki is an experienced IT System Administrator with over 14 years of relevant experience. Currently working as an IT Network & Server Administrator (Technical Support) at Mangalam Information Technologies Private Limited, he has also worked with Silicon Engineering Consultants Pvt. Ltd. and Endeavour Instrument Private Limited in the past. Yogesh's job profile includes providing IT support to organizations, vendor management, client coordination, system IT support, and daily/weekly/monthly/quarterly reports to respective management. He possesses excellent diagnostic ability and the ability to think "outside the box". He is proficient in managing Active Directory/DNS/Wins/DHCP, setting up and managing Workstation/Laptop/Servers, and managing and monitoring Help Desk tickets. He is also skilled in hardware firmware and driver checks, maintaining image libraries, and monitoring performance, events, disk space, and services. As an IT System Administrator, Yogesh's technical support includes Windows server-network management, AD, DNS, DHCP, IIS, FTP & WSUS Server, Thinclient Setup, and troubleshooting of IT. He is also experienced in antivirus server management and server patch management. His job responsibilities also include daily backup of servers by manually as well as server backup management utility software, tier 1 and 2 end-user IT support, administration and configuration of CCTV camera and DVR recordings, managing IT environmental security and disaster recovery of companies valued data, and system performance monitoring and tuning. Yogesh possesses a Bachelor's degree in Information Technology from Sikkim Manipal University and a Diploma in Computer Engineering from Dharmsihn Desai University. He is proficient in infra tech stack and has proven project management experience. He has excellent written and verbal English skills and is comfortable working both independently and as part of a team. Yogesh's expertise in IT operations management, technical support, and project management makes him a valuable asset to any organization. He is committed to knowledge transfer and continuous improvement and is skilled in documentation of IT inventory and asset management of IT infrastructure.